Steps after Applying

It’s as Easy as 1 2 3

1. Joining the Fitness Network

• Club submits the fitness application to ASH Networks.
• Once the application is received at ASH Networks it is processed and will take up to 3-4 weeks to become active.
• Once club becomes active a welcome packet is sent to the contracted club.
• Club location and amenity information is posted on various ASH Networks websites.

2. Member Responsibilities and Confirming Member Eligibility

Member Responsibilities

• The health plan will outreach to all eligible members to notify them of their eligibility to participate in the ASH Networks fitness program.
• Member contacts ASH Networks to enroll in the fitness program and selects a primary facility to utilize the fitness benefit.

Confirming Member Eligibility

When an eligible Silver&Fit or Active&Fit member inquires about the program please proceed with the following:

• Ask the member if they have enrolled in the Silver&Fit or Active&Fit program. They can enroll by calling 877.427.4788 option 2 or by accessing the ASH Client’s Web site or the applicable ASH Networks Web site.
• If a member states they have already enrolled refer to the ASH Networks membership roster to verify enrollment. The membership roster is your first point of reference to verify member’s enrollment.
• If member is not on the membership roster call 877.329.2746 option 1 to verify member enrollment.
• When a member enrolls they will choose your fitness club (members can only choose one club at a time).
• Member will receive an identification card from ASH Networks approximately 5-10 days after enrolling.

3. Members First Visit, Tracking and Reporting:

Members first visit to the club

• Sign member up on standard contract (zero down)
• Fitness club will not charge an initiation fee or membership fee.
• Issue the member your standard membership card.

Tracking

• Upon each visit, the member must present or swipe their membership card. If you have members manually “sign in” please use the Member Sign-In Sheet that will be provided in your welcome packet. You will be required to submit this for compensation.

Reporting

• Fitness Club runs monthly report on member utilization
• Information to gather for tracking purposes:
  • Members name
  • Members birthdate (month and day)
  • Members health plan, Silver&Fit or Active&Fit identification number
  • Members workout dates

• Fitness club will submit a billing report to ASH Networks for compensation after 1 month of utilization.
• Reports may be submitted via ASHLink, email, mail or fax.

Questions:

Customer Service 877.329.2746
Member Enrollment 877.427.4788

Introduction | Overview | Agreement | Ready to Join! | Steps after Applying