Scrum Master I

American Specialty Health, Inc. is seeking an experienced Scrum Master I to support development teams and product owners. The Scrum Master I is responsible for working with the business owners, IT managers, and developers to gather functional requirements for new development or enhancements of Web sites or applications. 


  • The Scrum Master I is responsible for ensuring the development team(s) is operating as efficiently as possible and guiding the team through reflection and continuous improvement.
  • Facilitating the key ceremonies of agile scrum. 
  • The Scrum Master I will provide guidance to the team on a regular basis to ensure that the team is aligned with the organization in the processes to develop, release and maintain products. 
  • Serve and support the Product Owner and Development Team in their quest to do everything possible to meet the needs of the customers.
  • Providing support to the team using a servant leadership style.
  • Facilitating the scrum ceremonies including planning, stand-ups, retrospectives and grooming.
  • Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
  • Facilitating discussions, decision making, and conflict resolution.
  • Assisting with internal and external communication, improving transparency, and radiating information.
  • Supporting the Product Owner, especially with respect to refining (aka grooming) and managing the product backlog.
  • Assisting the Scrum Team with evaluating proper metrics to measure the performance of the team.


  • Bachelor’s degree in Information Management, Business, or equivalent experience. If equivalent experience, high school diploma required.
  • 1-2 years of experience in the Scrum Master role for a software development team that was diligently applying Scrum principles, practices, and theory.
  • Knowledge of Scrum Management, Sprint and Release planning.
  • Knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
  • Knowledge of common reporting paradigms for Agile/Scrum performance.
  • Ability to identify key stakeholders and work collaboratively with them to remove blockers that may be impeding the scrum teams progress.
  • Knowledge of one or more other agile methodologies (Lean, Kanban, XP, TDD, CI, Test Automation) and how they can be applied in a product development / program delivery environment

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Core Competencies

  • Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
  • Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
  • Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
  • Ability to effectively organize, prioritize, multi-task and manage time.
  • Demonstrated accuracy and productivity in a changing environment with constant interruptions.
  • Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
  • Ability to exercise strict confidentiality in all matters.


    Primarily sedentary, able to sit for long periods of time. 

    Physical Requirements

    Ability to speak, see and hear other personnel and/or objects.  Ability to communicate both in oral and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard.  Ability to lift up to 10 lbs.

    Environmental Conditions

    Usual office setting.


    ASH is an Equal Opportunity Employer. We encourage minorities, females, veterans and individuals with disabilities to apply.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.  Please view Equal Employment Opportunity Posters provided by OFCCP here.

    If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.