Sr. Administrative Coordinator
American Specialty Health, Inc. is seeking a passionate and results-driven individual looking to contribute his/her skills to the Contract’s team. The Sr. Administrative Coordinator is responsible for supporting the contract management department for ASH.
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- Assists in supporting Department and is accountable for all activities within assigned scope of authority. The coordinator’s assigned scope of authority may focus on one or more lines of business (specialty network, fitness, and/or wellness and prevention).
- Coordinates the preparation and management of standard form contracts, agreements and amendments including, but not limited to the following (if applicable to the assigned lines of business):
- Employer group agreements such as group contracts, group subscriber agreements and administrative/network agreements etc.;
- Health Plan Agreements such as capitation and compensation service agreements, administrative/network agreements, delegation agreements, wellness and prevention agreements, etc.;
- Provider, practitioner, or fitness facility agreements.
- New Products and other Agreements or Amendments as assigned.
- May prepare basic standard form contract from template for new client.
- Acquires and maintains appropriate documentation regarding current and terminated clients in a constantly evolving contracts environment.
- With supervision, finalizes standard form agreement templates, as assigned by Director.
- With supervision, collaborates with the applicable contract team member(s) to support existing and new products agreements and amendments. With supervision, modifies standard form agreements with revised standard options as directed.
- With supervision, drafts correspondence for internal and external clients.
- With supervision, creates, maintains and/or updates department process and procedure documents as assigned by Director and within parameters approved by Director.
- Informs Director of urgent issues.
- Responsible for coordinating and maintaining, and ensuring the reliability and validity of, contract tools (grids, databases, etc.) used to track agreements and status.
- Responsible for pulling reports and creating dashboards from the contract tools.
- Maintains Contracts and Agreements Library of executed agreements, processes and procedures.
- Supports administrative and management functions of Department
- Provides Director with periodic contract status updates regarding client assignments.
- With supervision, manages internal client timeframe expectations and escalates concerns regarding ability to meet internal client timeframe expectations.
- Assists with training of new employees.
- Interacts positively with other departments and external contacts as needed.
- Represents ASH in an ethical, professional, and positive manner.
- Maintains all information and material received from employer and outside counsel during employment on a strictly confidential basis. The sharing of any information is strictly forbidden under any circumstances with any non-employee of the company.
- Maintains computer and system skills necessary to perform job functions.
- Photocopies, files, and faxes as needed to support job responsibilities.
- Bachelor’s degree in English, History or Political Science. Paralegal certificate or equivalent experience preferred.
- Minimum 1+ year experience in managed health care and insurance, with experience in contract development preferred.
- Internal ASH experience and in depth understanding of ASH systems, policies and procedures preferred.
- Experience with health insurance contracts and certificate forms preferred.
- Proficient in MS Office and Microsoft SharePoint.
- Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
- Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
- Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
- Ability to effectively organize, prioritize, multi-task and manage time.
- Demonstrated accuracy and productivity in a changing environment with constant interruptions.
- Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
- Ability to exercise strict confidentiality in all matters.
Primarily sedentary, able to sit for long periods of time.
Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.
Usual office setting.
American Specialty Health is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.
ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.